Shipping Policy

Last updated: May 12, 2026

Free Shipping

All orders ship free within the United States. No minimum purchase required.

Processing Time

Orders are typically processed within 1–2 business days. You'll receive a tracking number by email once your order ships.

Delivery Time

Standard delivery takes 3–7 business days after processing, depending on your location. Delivery times are estimates and not guaranteed.

Carriers

We ship via USPS, UPS, or FedEx depending on package size and destination. The carrier is selected at our discretion to ensure the best delivery experience.

Repair Service Shipments

  • Shipping to us: Customers are responsible for shipping their device to our facility. We recommend using a trackable, insured shipping method.
  • Return shipping: We ship your repaired device back to you free of charge via standard shipping.

Ship-To Address

For repairs, ship your device to:

FelixLinks
1106 State St Unit A
Green Bay, WI 54304

International Shipping

We currently ship within the United States only. International shipping may be available in the future.

Lost or Damaged Packages

If your package arrives damaged or doesn't arrive, contact us and we'll work with the carrier to resolve it.