Terms of service

Terms of Service

Last updated: May 31, 2026

Overview

This website is operated by FelixLinks. Throughout the site, the terms "we", "us" and "our" refer to FelixLinks. We offer this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Products and Services

FelixLinks specializes in refurbished gaming electronics, replacement parts, and repair services. All refurbished products are tested and inspected before listing. Product conditions are described in the listing — please review condition descriptions carefully before purchasing.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Repair Services

Repair services are provided on a best-effort basis. We will diagnose your device and provide an estimate before proceeding with repairs. If a repair cannot be completed, you will not be charged for the repair service. Shipping costs for sending devices to us are the customer's responsibility unless otherwise stated.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Payment

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through Shopify Payments and/or third-party payment processors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Shipping and Delivery

Please refer to our Shipping Policy for details on shipping methods, timelines, and costs. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Refund Policy for details on returns, exchanges, and refunds.

Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information.

Limitation of Liability

In no case shall FelixLinks, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising out of your use of the Service or any product procured using the Service.

Indemnification

You agree to indemnify, defend and hold harmless FelixLinks and our affiliates, partners, officers, directors, agents, contractors, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to us at customersupport@felixlinks.com or by mail at 1106 State St Unit A, Green Bay, WI 54304.